01
Identity-bound access
Face, OTP, location and identity checks resolve to one worker.
Lower unauthorised-access risk as the workforce scales.
Asset tracing and factory e-KYC
Scale a high-trust factory floor without scaling the risk.
FirstVal customer — fine jewellery manufacturer, Surat
High-value manufacturing and shop-floor security
- 120+
- Goldsmiths verified on floor
- 12 weeks
- Time to rollout
- 0
- Manual job-order checks
01 — The intro
Where the story starts
A jewellery company producing fine gold and diamond pieces for export runs a workforce of 120+ goldsmiths across its value chain.
Workers handle raw gold weighing, cutting, mould and casting, diamond setting, finishing, polishing, marking, packaging and certification.
The process depends entirely on highly skilled and highly trusted people. Hiring more of them to scale increases the probability of loss at every handover.
- Skilled workforce
- 120+
- Internal exposure
- 15%+
- Control gap
- Disconnected
Goldsmiths moving high-value material across a multi-stage factory process.
Share of jewellery theft attributed to internal employees in the source material.
Identity, job orders, material and physical access were not linked in one trace.
02 — The challenge
Verify who is on the floor, verify what they are authorised to carry, and trace high-value material as it moves between departments.
- —Jewellery theft has doubled over five years, with average store theft around USD 27,000.
- —More than 15% of thefts are internal.
- —A one-time identity verification was needed for new workers alongside existing offline checks.
- —Video surveillance existed but nothing connected a person, a work order and a piece of material.
Improve
Access control and material safety
Reduce
Job-order documentation effort
03 — The solution
A five-step gate: identity, face, document, material, then a time-boxed access token that opens the physical lock.
- 01Employee checks in with a mobile OTP.
- 02On-premise face recognition server validates the worker by video.
- 03First-time entry adds a one-off government-ID verification.
- 04Floor WiFi confirms the worker's location matches the access request.
- 05The printed job order is scanned and validated by a document AI model for named-entity match.
- 06Each material barcode is scanned and matched against that job order.
- 07On success an expiry-based area token opens the IP-controlled floor locks.
Impact
Material movement traced floor by floor, with no paper reconciliation.
04 — Value logic
How operating change reaches financial value
02
Order-to-material match
Document AI checks the job order against each scanned material item.
Less paper reconciliation and fewer unexplained handoffs.
03
Expiring floor token
Physical access opens only for the validated task and time window.
Stronger loss prevention without adding manual gatekeeping.
05 — Feature delight
What people actually felt
01
Face scan check-in
One scan serves as floor access and attendance in a single action.
02
Job order extraction
The scanned job order is read, validated and compared against the material actually being moved.
06 — Ground impact
What moved, and by how much
12 weeks
To rollout
Including on-premise model training and lock integration.
5 gates
Per movement
Identity, face, location, document, material.
Floor by floor
Traceability
Every handover of raw gold and gems recorded.
Safe scale
Hiring
The brand could add skilled workers without adding exposure.
07 — Measurement
How the result stays accountable
Trace completeness
Measure the share of material handoffs linked to a worker, order, location and timestamp.
Control exceptions
Track rejected access attempts, order mismatches and expired-token events by floor.
Operating effort
Compare manual verification and reconciliation time before and after rollout.
08 — CSAT score
Scored by the customer, A+ to D
Face scan and job-order document automation governing every material movement.
- A+
- Compliance and face recognition
- A+
- Face scan and job order automation
- A
- Material tracking
- A
- User experience and post-deployment support
09 — More customer stories
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