01
Voice-first prescribing
Clinical speech becomes structured prescription data during the consultation.
More appointment capacity without reducing patient-facing time.
Voice Rx — the 100 second prescription
Give the doctor back the minutes that belong to the patient.
FirstVal customer — multi-site clinic network
Ambulatory care and clinical documentation
- 20%
- More doctor–patient quality time
- 78%
- Fewer prescription errors
- <2 min
- Prescription creation
01 — The intro
Where the story starts
Prescriptions, case history and notes are the spine of a patient's record. Yet around 16% of prescriptions carry errors as basic as start and stop dates.
Doctors spend roughly 35% of their time on documentation rather than care. During COVID, consultation time fell from 15 minutes to under seven.
Globally, medical error is cited as a leading cause of death, and prescription error alone is associated with tens of billions of dollars of annual loss.
- Documentation share
- 35%
- Prescription exposure
- 16%
- Consultation pressure
- <7 min
Approximate physician time absorbed by documentation rather than patient care.
Prescriptions reported with errors such as missing start or stop dates.
Post-COVID consultation time cited in the source engagement.
02 — The challenge
In fifteen minutes a physician must listen, take history, check vitals, examine, diagnose, order tests and write an accurate prescription — while staying present with the patient.
- —Transcription and prescription errors account for over 84% of recorded medication errors.
- —Incomplete prescriptions and wrong dose are the two largest causes.
- —Click-heavy digital software amplified the problem rather than solving it.
- —Post-COVID patient load pushed prescription time below seven minutes.
Improve
Rx accuracy and patient quality time
Reduce
Rx errors and creation time
03 — The solution
A medical-grade voice layer over a tight prescription data model, so the doctor speaks and an accurate Rx assembles itself.
- 01Intuitive prescription interface designed for a 100 second Rx.
- 02Accurate clinical data model with search and auto-select for history, vitals, symptoms, examination protocols, findings, diagnosis, lab tests, procedures, drugs and drug-to-drug interactions.
- 03Voice AI that creates the prescription and patient notes inside a minute.
- 04Automatic transformation into multi-lingual regional prescriptions.
- 05End-to-end Rx lifecycle: follow-ups, notifications, patient Rx management.
- 06Prescription overlay on video and audio calls for tele-medicine.
Impact
Doctor–patient time increased by 20%.
04 — Value logic
How operating change reaches financial value
02
Clinical validation
Drug, dose and interaction checks sit inside the prescribing flow.
Lower correction effort and reduced medication-error exposure.
03
Lifecycle automation
Follow-ups, notifications and patient records stay connected to the Rx.
Higher continuity, repeat visits and administrative productivity.
05 — Feature delight
What people actually felt
01
Medical-grade voice Rx
Multi-lingual, simple-format prescriptions created by voice in under 100 seconds, with clinical validation built in.
02
Patient data security
Patient documentation managed to bank-grade security standards.
06 — Ground impact
What moved, and by how much
20%
Patient time uptick
About three minutes saved per fifteen-minute appointment.
14 weeks
To first pilot
Then scaled across the clinic network.
80%
Happy patients
Higher satisfaction and repeat rate.
100 sec
Per prescription
Natural-flow prescribing, more complete records.
07 — Measurement
How the result stays accountable
Time returned
Measure prescription completion time and minutes returned to each consultation.
Record quality
Audit completeness and correction rates before and after voice-assisted prescribing.
Experience
Follow patient satisfaction and repeat rate alongside appointment throughput.
08 — CSAT score
Scored by the customer, A+ to D
Accurate medical-grade prescriptions and clinical notes with a better clinic experience.
- A+
- Voice Rx and prescriptions
- A+
- Appointments and schedule management
- A+
- User experience
- A
- Patient EHR
09 — More customer stories
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