Case studies
Value, measured after the fact.
Every story follows the same arc: where value was leaking, what changed in the operating model, and how the result stays accountable.
01 — Transport & Logistics
Automating the Bill of Lading
90,000 bills a day, read in seconds instead of minutes.
FirstVal customer — global shipping data company
- 80%
- Fewer documentation errors
- 8x
- Productivity per operator
- 6x
- Cost saving per document
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02 — Health & Life Sciences
Voice Rx — the 100 second prescription
Give the doctor back the minutes that belong to the patient.
FirstVal customer — multi-site clinic network
- 20%
- More doctor–patient quality time
- 78%
- Fewer prescription errors
- <2 min
- Prescription creation
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03 — Retail & Consumer
Contact-less skincare analysis
Dermatology-grade advice without a sales rep in the way.
FirstVal customer — beauty retail chain, South Korea
- 37%
- More customer engagement
- 43%
- Uplift in product up-sells
- 5 sec
- Skin scan to regimen
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04 — Retail & Consumer
Micro-segmentation for a fashion house
120 micro-clusters instead of one generic audience.
FirstVal customer — fashion brand, Indonesia
- 53%
- Increase in up-sells
- 36%
- Improvement in ROAS
- 16 weeks
- Data to deployment
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05 — Manufacturing
Asset tracing and factory e-KYC
Scale a high-trust factory floor without scaling the risk.
FirstVal customer — fine jewellery manufacturer, Surat
- 120+
- Goldsmiths verified on floor
- 12 weeks
- Time to rollout
- 0
- Manual job-order checks
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06 — Insurance
From first notice to claims decision
One claim, one evidence trail, one governed path to resolution.
FirstVal customer — multi-line insurance provider
- Minutes
- To complete first triage
- One view
- Across evidence and decisions
- Human-led
- For judgement and exceptions
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07 — Professional & Business Services
A financial close that explains itself
Move the close from spreadsheet chasing to exception-led control.
FirstVal customer — multi-entity business services group
- Daily
- Reconciliation readiness
- One queue
- For material exceptions
- Cited
- Variance commentary
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08 — Telecom & Media
Service assurance before the customer calls
Connect network symptoms to customer value before an incident spreads.
FirstVal customer — regional communications provider
- Proactive
- Customer communication
- Prioritised
- Incident response
- Closed-loop
- Root-cause learning
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